/* =========================================
   CHAOTEC TICKETSYSTEM – UI (Light/Dark)
   - Default: Light
   - Dark via <html data-theme="dark">
   ========================================= */

:root {
    /* Brand */
    --primary: #ff6f8b;
    --secondary: #d7527f;

    /* Light Theme (default) */
    --bg: #f4f6fb;
    --card-bg: #ffffff;
    --card-bg-2: #f8fafc;
    --border: #e5e7eb;

    --text: #0f172a;
    --muted: #475569;

    --link: #0284c7;
    --link-hover: #0369a1;

    --input-bg: #ffffff;

    --success: #16a34a;
    --warning: #d97706;
    --danger: #dc2626;

    --shadow: 0 10px 30px rgba(2, 6, 23, 0.10);
}

:root[data-theme="dark"] {
    --bg: #1f2430;
    --card-bg: #2b2f3a;
    --card-bg-2: #252a35;
    --border: #3b4252;

    --text: #f2f2f7;
    --muted: #b8b8c8;

    --link: #7dd3fc;
    --link-hover: #38bdf8;

    --input-bg: #1f2430;

    --shadow: 0 10px 30px rgba(0, 0, 0, 0.35);
}

/* Reset */
* { box-sizing: border-box; }

html, body {
    margin: 0;
    padding: 0;
}

body {
    font-family: "Segoe UI", Tahoma, sans-serif;
    background: var(--bg);
    color: var(--text);
}

a {
    color: var(--link);
    text-decoration: none;
}

a:hover {
    color: var(--link-hover);
    text-decoration: underline;
}

/* =========================================
   HEADER
   ========================================= */

header {
    border-bottom: 1px solid var(--border);
    background: var(--card-bg);
}

.navbar {
    display: flex;
    justify-content: space-between;
    padding: 12px 20px;
    align-items: center;
    gap: 12px;
}

.logo {
    font-size: 1.25rem;
    font-weight: 700;
    color: var(--primary);
    display: inline-flex;
    gap: 10px;
    align-items: baseline;
    white-space: nowrap;
}

.logo span {
    font-size: 0.9rem;
    font-weight: 600;
    color: var(--muted);
}

.nav-items {
    display: flex;
    align-items: center;
    gap: 12px;
    flex-wrap: wrap;
}

.nav-items a {
    color: var(--text);
}

/* Buttons */
.btn-primary,
.nav-items a.btn {
    background: var(--primary);
    padding: 8px 12px;
    border-radius: 8px;
    color: #fff;
    display: inline-flex;
    align-items: center;
    gap: 8px;
    border: none;
    cursor: pointer;
    text-decoration: none;
}

.btn-primary:hover,
.nav-items a.btn:hover {
    background: var(--secondary);
    text-decoration: none;
}

.btn-small {
    background: rgba(2, 6, 23, 0.05);
    border: 1px solid var(--border);
    color: var(--text);
    padding: 7px 10px;
    border-radius: 8px;
    cursor: pointer;
    text-decoration: none;
    display: inline-flex;
    align-items: center;
    gap: 8px;
    font-size: 0.92rem;
}

:root[data-theme="dark"] .btn-small {
    background: rgba(255,255,255,0.06);
}

.btn-small:hover {
    background: rgba(2, 6, 23, 0.08);
    text-decoration: none;
}

:root[data-theme="dark"] .btn-small:hover {
    background: rgba(255,255,255,0.10);
}

/* Language Switch */
.lang-switch {
    display: inline-flex;
    gap: 6px;
    align-items: center;
}

.lang-switch a {
    font-size: 0.85rem;
    padding: 6px 8px;
    border-radius: 8px;
    border: 1px solid var(--border);
    color: var(--text);
    background: rgba(2, 6, 23, 0.03);
}

:root[data-theme="dark"] .lang-switch a {
    background: rgba(255,255,255,0.03);
}

.lang-switch a:hover {
    text-decoration: none;
    background: rgba(2, 6, 23, 0.06);
}

:root[data-theme="dark"] .lang-switch a:hover {
    background: rgba(255,255,255,0.08);
}

.lang-switch a.active {
    border-color: var(--primary);
    color: var(--primary);
}

/* Theme Toggle */
.theme-toggle {
    border: 1px solid var(--border);
    background: rgba(2, 6, 23, 0.03);
    color: var(--text);
    padding: 6px 10px;
    border-radius: 999px;
    cursor: pointer;
    display: inline-flex;
    align-items: center;
    gap: 8px;
}

:root[data-theme="dark"] .theme-toggle {
    background: rgba(255,255,255,0.03);
}

.theme-toggle:hover {
    background: rgba(2, 6, 23, 0.06);
}

:root[data-theme="dark"] .theme-toggle:hover {
    background: rgba(255,255,255,0.08);
}

/* =========================================
   LAYOUT
   ========================================= */

.container {
    display: flex;
    gap: 20px;
    padding: 20px;
    min-height: calc(100vh - 64px);
}

.sidebar {
    width: 240px;
    background: var(--card-bg);
    border: 1px solid var(--border);
    border-radius: 12px;
    padding: 15px;
    height: fit-content;
}

.rightbar {
    width: 280px;
    background: var(--card-bg);
    border: 1px solid var(--border);
    border-radius: 12px;
    padding: 15px;
    height: fit-content;
}

.main {
    flex: 1;
    min-width: 0;
}

.sidebar h3,
.rightbar h3,
.rightbar h4 {
    margin-top: 0;
    color: var(--primary);
}

.sidebar ul,
.rightbar ul {
    list-style: none;
    padding: 0;
    margin: 0;
}

.sidebar li a {
    display: block;
    padding: 10px;
    color: var(--text);
    border-radius: 10px;
}

.sidebar li a:hover,
.sidebar li a.active {
    background: var(--primary);
    color: #fff;
    text-decoration: none;
}

.rightbar li {
    display: flex;
    justify-content: space-between;
    padding: 8px 0;
    border-bottom: 1px solid var(--border);
    color: var(--text);
}

@media (max-width: 980px) {
    .container { flex-direction: column; }
    .sidebar, .rightbar { width: auto; }
}

/* =========================================
   CARDS / TEXT
   ========================================= */

.card,
.ticket-center,
.ticket-meta,
.empty-state,
.info-box,
.ticket-create {
    background: var(--card-bg);
    border: 1px solid var(--border);
    border-radius: 12px;
    padding: 20px;
    box-shadow: var(--shadow);
}

.success { color: var(--success); margin: 10px 0; }
.error { color: #ff6b6b; margin: 10px 0; }
.hint { color: var(--muted); font-size: 0.9rem; }

.main h2 { margin-top: 0; }

/* =========================================
   TABLES
   ========================================= */

table {
    width: 100%;
    border-collapse: collapse;
    background: var(--card-bg);
    border: 1px solid var(--border);
    border-radius: 12px;
    overflow: hidden;
}

thead {
    background: var(--card-bg-2);
}

th, td {
    padding: 12px;
    border-bottom: 1px solid var(--border);
    text-align: left;
}

tbody tr:hover {
    background: rgba(2, 6, 23, 0.03);
}

:root[data-theme="dark"] tbody tr:hover {
    background: rgba(255,255,255,0.04);
}

/* =========================================
   BADGES / TAGS
   ========================================= */

.badge {
    background: #ff4d6d;
    color: #fff;
    font-size: 0.72rem;
    padding: 2px 7px;
    border-radius: 999px;
    margin-left: 6px;
}

.tag {
    display: inline-block;
    padding: 2px 8px;
    border-radius: 999px;
    font-size: 0.75rem;
    margin-left: 8px;
    border: 1px solid transparent;
}

.tag-internal {
    background: rgba(241, 196, 15, 0.10);
    border-color: rgba(241, 196, 15, 0.35);
    color: var(--warning);
}

.tag-email {
    background: rgba(2, 132, 199, 0.10);
    border-color: rgba(2, 132, 199, 0.35);
    color: var(--link);
}

/* =========================================
   STATUS / PRIORITY
   ========================================= */

.priority-low { color: #64748b; }
.priority-medium { color: #d97706; font-weight: 600; }
.priority-high { color: #ef4444; font-weight: 700; }

:root[data-theme="dark"] .priority-low { color: #cde6f1; }
:root[data-theme="dark"] .priority-medium { color: #facc15; }
:root[data-theme="dark"] .priority-high { color: #f87171; }

.status-open { color: var(--primary); }
.status-in_progress { color: var(--warning); }
.status-closed { color: var(--success); }

.status.open { color: var(--primary); }
.status.in_progress { color: var(--warning); }
.status.closed { color: var(--success); }

/* =========================================
   FORMS
   ========================================= */

label {
    display: block;
    margin: 8px 0 6px;
    font-weight: 600;
}

textarea,
input,
select {
    width: 100%;
    background: var(--input-bg);
    color: var(--text);
    border: 1px solid var(--border);
    border-radius: 10px;
    padding: 10px 12px;
    margin-bottom: 10px;
    outline: none;
}

/* Checkbox/Radio reset (they must NOT be full width) */
input[type="checkbox"],
input[type="radio"] {
    width: auto;
    margin: 0;
    padding: 0;
    background: transparent;
    border: none;
    box-shadow: none;
    accent-color: var(--primary);
}

.hidden { display: none !important; }

/* Toggle rows (checkbox + label) */
.toggle {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 10px 12px;
    border: 1px solid var(--border);
    border-radius: 12px;
    background: var(--card-bg-2);
}
.toggle span {
    color: var(--text);
    font-weight: 600;
}

textarea:focus,
input:focus,
select:focus {
    border-color: rgba(255, 111, 139, 0.75);
    box-shadow: 0 0 0 3px rgba(255, 111, 139, 0.18);
}

button {
    background: var(--primary);
    border: none;
    color: #fff;
    padding: 10px 14px;
    border-radius: 10px;
    cursor: pointer;
}

button:hover { background: var(--secondary); }

.form-row {
    display: flex;
    gap: 12px;
}

.form-row > * { flex: 1; }

.form-toggle {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 10px 12px;
    border: 1px solid var(--border);
    border-radius: 12px;
    background: var(--card-bg-2);
    margin-bottom: 10px;
}

.form-toggle input {
    width: auto;
    margin: 0;
}

/* =========================================
   TICKET CONVERSATION
   ========================================= */

.ticket-message {
    background: var(--card-bg-2);
    border: 1px solid var(--border);
    border-radius: 12px;
    padding: 12px;
    margin-bottom: 10px;
}

.ticket-message strong { color: var(--primary); }

.ticket-message.internal {
    border-left: 4px solid var(--warning);
}

.ticket-preview {
    margin-top: 8px;
    background: rgba(2,6,23,0.03);
    padding: 10px;
    border-left: 3px solid var(--primary);
    font-size: 0.92rem;
    border-radius: 10px;
}

:root[data-theme="dark"] .ticket-preview {
    background: rgba(255,255,255,0.04);
}

.ticket-conversation { margin-top: 20px; }

.message {
    padding: 14px;
    border-radius: 12px;
    margin-bottom: 10px;
    border: 1px solid var(--border);
    background: var(--card-bg);
}

.message.customer { background: var(--card-bg); }

.message.staff {
    background: var(--card-bg-2);
    border-left: 4px solid var(--primary);
}

.message-header {
    font-size: 13px;
    color: var(--muted);
    display: flex;
    justify-content: space-between;
    gap: 10px;
}

.message-body {
    margin-top: 8px;
    font-size: 14px;
}

/* Reply toolbar */
.reply-toolbar { margin-bottom: 10px; }

.reply-toolbar-row {
    display: flex;
    gap: 10px;
    align-items: center;
}

.reply-toolbar-row select { flex: 1; margin-bottom: 0; }

.reply-modes {
    display: flex;
    gap: 10px;
    flex-wrap: wrap;
    margin-bottom: 10px;
}

.reply-modes label {
    display: flex;
    gap: 8px;
    align-items: center;
    padding: 8px 10px;
    border-radius: 999px;
    border: 1px solid var(--border);
    background: var(--card-bg-2);
    color: var(--muted);
    cursor: pointer;
    user-select: none;
    margin: 0;
    font-weight: 600;
}

.reply-modes input {
    width: auto;
    margin: 0;
}

/* Bulk bar */
.bulk-bar {
    display: flex;
    gap: 10px;
    align-items: center;
    flex-wrap: wrap;
    margin: 12px 0;
    background: var(--card-bg);
    border: 1px solid var(--border);
    border-radius: 12px;
    padding: 10px;
}

.bulk-bar select,
.bulk-bar input {
    margin-bottom: 0;
}

/* Bulk bar: keep controls compact on one line */
.bulk-bar label {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    margin: 0;
}
.bulk-bar select {
    width: auto;
    min-width: 180px;
}
.bulk-bar button {
    width: auto;
}

/* Footer */
footer {
    border-top: 1px solid var(--border);
    padding: 14px;
    text-align: center;
    color: var(--muted);
    background: var(--card-bg);
}